Yes, our Installers are dedicated to helping provide the best member experience possible.

Our professional installation includes mounting the CPE, running a small cable to your router or PC, and insuring you have Internet service at the appropriate service level.

Yes, there is a one time installation fee. This fee covers the cost of labor for the install and the incidental installation supplies.

We recommend making 3 hours available for the installation. We will work with you to schedule the installation at a time that is convenient.

Sand Prairie does provide a managed router service but a router is not included as part of the install or Internet service. If you are interested in the benefits of our managed router service. Click Here

Yes, We will have to attach a small device (CPE) to the exterior of your house. Where we attach this device depend upon the service you are requesting. Our Installers will work with you to help facilitate the optimal location.

Yes, we do require you to be present at the time of installation. Our Installers will need to review with you some of the details regarding house entry and cable placement.